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Service Exchange Instance Connectivity Issues

Chuck Nusbaum
Tera Contributor

3 weeks ago

We've had a number of Service Exchange critical issues this week with connectivity to the Impact instance. Has anyone else experienced the same? It's currently showing inbound and outbound status as slow, but it's at least connected. Thanks!

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2 REPLIES 2

Tanushree Maiti
Tera Patron

3 weeks ago

Hi @Chuck Nusbaum 

 

Refer:

KB3077215 Service Exchange for Impact Provider Connection shows "Slow/Slow" or "Down/Down" status af... 

 

KB3064454 Service Exchange (Service Bridge) is Down for Outbound and Inbound Queues 

 

KB2962806 Service Exchange Connection Shows Down/Down After Applying Permanent Fix for User Not Auth... 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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Chuck Nusbaum
Tera Contributor
In response to Tanushree Maiti

3 weeks ago

Thank you for those links, Tanushree! Now our Inbound status is Up and Outbound status is Down, so I'll probably try to re-onboard the instance. 

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