We want to integrate ServiceNow with ADManager Plus so that ServiceNow can trigger on‑prem Active Directory actions (like adding users to security groups for Power BI access). We need clarity on what exact integration setup is required between the two systems—specifically how to securely connect ServiceNow to ADManager Plus using a MID Server, how the authentication/token exchange works, and what is needed to enable automated operations using ServiceNow REST APIs and ADManager Plus inbound webhooks. Essentially, we want to confirm the correct integration architecture and requirements for enabling fully automated AD actions from ServiceNow via ADManager Plus. Where tool itself can perform actions like create a user, disable a user.
