ServiceNow OOB has Service Operations Workspace new record view, but doesn't allow customized one

Lisa71
Tera Contributor

ServiceNow OOB has "Service Operations Workspace new record" view and existing record view. As customer, I can create a new view for an existing record, and this new view will be automatically used when I create a new record. How can I create a new "new record" view for incident view instead of using the existing record view? 

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