Unable to use PDI

[kandraharish]

Hi Everyone, I'm uable to use PDI it shows that its in under maintance but its been 24hrs still on maintance can someone help me please hoe to sort out. Thanks in Advance. 

[Sid_Takali]

Hi @kandraharish 

My PDI is offline. When will it be online?

PDIs go offline for maintenance. Your PDI will be online again once the maintenance is complete or the issue is fixed. If possible, we will provide a time frame for the work to be completed. Occasionally, we cannot recover PDIs.

If your PDI doesn't recover within a day, you should release the PDI and request a new PDI.

https://developer.servicenow.com/dev.do#!/guides/washingtondc/now-platform/faq/pdi_faq 

Regards,

Sid

[Nivedita Patil]

Hi @kandraharish ,

Unfortunately there is no support available for PDI. wait for some time or request a new one.

Mark my answer as accepted solution and helpful if helps you.

Thanks,

Nivedita Patil

[Mark Roethof]

Hi there,

Same answer as always... PDIs are unsupported, there is no support for PDIs. Only thing you can do is:

1) Wait and hope

2) Request a new PDI

Don't get me wrong, just informing you, we all simply can't help you on this at all.