Cannot output tool "Flow Action" with AI Agent.
AI Agent↓ errorCannot output tool "Flow Action" with AI Agent. Why is it successful when testing only with flow actions? . .FlowAction↓ Success！
Forum Posts
NowAssist available in PDIs
Is there a future plan or conversations triggered to have NowAssist for ITSM available in our PDI's? certainly would be a nice to have
Will ATF support testing of Now Assist for ITSM?
We are using now assist for ITSM. Can we use ATF to test it? Does it support?
Assistance Needed: Automated Daily/Monthly Tasks in ServiceNow
Good Afternoon,I am new to ServiceNow and need assistance automating two task/request processes. Despite my efforts, I haven’t managed to get it working the way that it needs to and I want it to. The details are below: Requirements:Daily Task/Reques...
Unable to fin NEW UI action in Change-->Affected Ci related link in Declarative action ?
Hi All, There is "New" button in change -->Affected CI related list tab on workspace. Per requirement, I want to disable New button UI action. I have checked all "New" declarative actions which related CIs Affected(task_ci) table, also others but una...
Now Assist Skill Kit - Dynamic Retriever Filters based on Input Ticket
Hello, I would like to ask regarding Table-based Retrievers for AI Search if we can use the information for the inputs for the query to be used. For example, say I have an incident with a cmdb_ci value of "Accessories", and I want to have a dynamic f...
AI Agent testing, stuck without output. Agent is not working either.
Any ideas? all plug-ins are up to date and instance is on the latest patch of Yoko
flow generation- trying to get something with hashtag
Hello, I'm trying to make a simple example of use case with Flow generation (Now Assist for creator). I have two instances where I can try, instance1 and instance2 as you can see from the attached image. In instance1 when I try to write down a direct...
service now in oracle applications
HI Now community How can we start Use now in Oracle applications ?
How to update navigatio after cloning page
Hi, I have cloned an oob Portal page A to page B and created page route maps to point all widget from A to B. now how do I redirect the navigation? Suppose some menu item/widget/button were leading users to page A, how will these route to page B now?...
Triggering Agentic Workflow for Virtual Agent conversation
Hello all, The AI Agents are triggered for Virtual Agent conversations, I think, based on the description of the AI Agents. However, it looks like we can not use Agentic workflows for VA conversations. While there is a trigger option available in Age...
Resolved! AI Agent Studio - Agent Task Not Executing and AI Decision Logs are in progress
Hello everyone,I'm encountering an issue in AI Agent Studio where my AI agent is not executing any tasks in the test panel.Problem Description:When I navigate to the Testing -> Test AI reasoning tab for my agent and initiate a task (e.g., "Find on ma...
Knowledge article is getting opened in kb_view.do from end user portal
Hi All, Here we have a query about opening the knowledge article at end user portal. When we search for any article in the "client esc" portal through the Topics (Search Knowledge base; OOB) in virtual agent with Now Assist, it gets open inesc?id=kb_...
AI Search Analytics Dashboard Edit Access
Hello All, I see there is OOB Dashboard for AI search. that is " AI search Analytics Dashboard". i am able to access this with "ais_admin" role. but i don't have edit access.Q-1 ) i would like to know what are the tables/Database views they used t...
What would cause the Now Assist Panel to open without content?
I have turned on the Now Assist panel in a proof of concept instance. The current build is Zurich and all of the plugins are the latest versions available as of a couple of days ago. The skills plugin relates to ITSM. I have been able to get Now Assi...
