I have 5 record producers and all of them call a different function within a script include from the 'script' portion of the record producer. E.g.: new scriptInclude().runScript(); One of the record producers is no longer able to call a script inclu...
Is there a role that would allow me to look at forms and make minor edits (order of questions, spelling mistakes etc.) without having to go through the Developer training modules?
In MRVS, when user submit catalog item, i want to copy data from one field other for each row. below script is not working function onSubmit() {//Type appropriate comment here, and begin script belowvar count = 0;var mrvsData = g_form.getValue("abcd"...
Hey everyone,I’m trying to access an API key in a workflow studio script and I’m having a few issues on getting it to work. The script is supposed to reach out to a few websites holding IP information and return any available data. If I test the scri...
Hi , i would like to ask what is the path to get service portal micro certificate in ServiceNow .if we complete the service portal fundamentals micro certification assessment - will get the voucher ?
Hi everyone,I'm facing an issue when importing a Playbook from an XML file. I exported it from an update set in my dev instance and imported it into my test instance. However, after the import, only the Stages of the Playbook were present — all the A...
I'm trying to configure a dynamic notification process for a customer to allow them to map Alert Rules to Notifications for specific stages. In Flow Designer, there is an action for "Send Notification" that requires a GlideRecord variable for the Not...
for a specific field choice list (4 choices) on change request we have CTASKs based on the short description (only string values and those created on same time after getting approvals). for the ctasks, need to hide the closed state value in earlier c...
Hi everyone, I’m working on a custom Service Portal widget where users select a Yes/No checkbox. From the HTML, I correctly receive “true” or “false” when the user clicks the checkbox. On the client side, I send this value to the server script using ...
For supportdesk management, I want to know how many days my staff are using to answer and close a ticket. Is there any table having related data, and any way to show the number of it?
I'm not sure if this is the right place. I am seeing ServiceNow as a must have in multiple places. I have no experience with it and want to learn more. I am interested in certifications but I believe the CSA one will be too much for a beginner.Is any...
How to remove "skip" and "update" button from the playbook activity ??
Hi, Do we have any background script to run to remove inactive catalog items which are added to favorites in employee center for all users in ServiceNow. or do we have any alternative way to execute this the above task.
what uis xmatters and who uses it
How to add More option in incident form.
