Dev instance is failing to start

[Dan87]

Hi Team,

The ServiceNow Dev instance is failing to refresh. Please help.

Instance Name: dev285721.

Thanks!

[yuvarajkate]

You can try clearing your browser cache and then logging in again and then refreshing your instance. See if it helps

[Ravi Chandra_K]

Hello @Dan87 

This is your PDI instance.

Unfortunately there is no support for PDI instance. Either you can wait and try again later or release and request for a new instance.

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra  

[Nikhil Bajaj9]

Hi @Dan87 

There is no support available for PDI so you can retry or release your previous instance and get a new one.

Regards,

Nikhil Bajaj

[Dr Atul G- LNG]

Hi @Dan87 

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future.