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04-23-2025 02:43 AM
Hi All
Please guide as per new functionality that i have to configure Email outbound and Inbound setup for Email in servicenow so what are the best practices. Can we have to use SMTP because someone said SMTP 2.0 is latest. please suggest
Solved! Go to Solution.
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04-23-2025 10:40 AM
Hello @RajeshS47962210
https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/reference-pa...
FAQs: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0957759
If by SMTP 2.0 you mean setup SMTP in ServiceNow via OAuth 2.0, then yes go ahead.
Hope that helps!
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04-23-2025 10:40 AM
Hello @RajeshS47962210
https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/reference-pa...
FAQs: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0957759
If by SMTP 2.0 you mean setup SMTP in ServiceNow via OAuth 2.0, then yes go ahead.
Hope that helps!