How do we add the employee number to the ServiceNow User table?

[Dr Atul G- LNG]

Hi @kaushal_snow 

Any reason to create custom field when it is OOTB available

[kaushal_snow]

Hi @Dr Atul G- LNG ,

I created two custom employee number fields on user table in one of my projects, APO Employee Number and P58 Employee Number and each with different formatting requirements. Since these formats were unique to our needs, in such case requirement  we couldn't rely on OOB solution. If there are no specific formatting or sequential numbering requirements, it’s perfectly fine to use oob field.

[Dr Atul G- LNG]

That’s your business case, my friend, but here the question is about the OOTB Employee Number field. You can use the out-of-the-box field or create your own employee number field based on your specific needs.

[Nikhil Bajaj9]

Hi @kaushal_snow ,

if you are suggesting custom filed then why String, why not Auto number :).

Regards,

Nikhil Bajaj

[kaushal_snow]

Hi @Nikhil Bajaj9 , 

Because the ServiceNow Auto Number feature only applies to standard record identifiers (such as Incident number INC000123) and doesn't support custom fields, I created two custom employee number fields on user table in one of my projects, APO Employee Number and P58 Employee Number and each with different formatting requirements. Since these formats were unique to our needs, in such case requirement  we couldn't rely on OOB solution. If there are no specific formatting or sequential numbering requirements, it’s perfectly fine to use oob field.