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How to get a voucher for the CSA exam

Nguyen Van Au
Tera Contributor

Dear Sir/Madam,

I would like to ask about the process of obtaining a voucher for the CSA certification exam.
I am currently an employee of a company that is a ServiceNow partner.
I am ready and wish to obtain the certification. After completing the necessary steps, I received the link below.
However, I am unable to find where to get the voucher.

Could you please guide me on how to obtain the voucher?

Thank you very much for your support.

Best regards,

2 ACCEPTED SOLUTIONS

Bhuvan
Kilo Patron

@Nguyen Van Au 

 

Once you complete necessary course contents for CSA certification, you will be eligible for voucher if you are employed with Partner Organization.

 

https://learning.servicenow.com/lxp/en/now-platform/certified-system-administrator-csa-learning-path...

 

If you completed necessary prerequisites for CSA learning path, check your email ID registered with ServiceNow University account for voucher code. You can also go to below link in your profile to check for issued vouchers,

 

https://learning.servicenow.com/now/lxp/view-all/vouchers/vouchers

 

If you do not see the vouchers, log a now learning support case from below link,

 

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

 

You can use the voucher to register exams in Web Assessor and attempt the exam.

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

View solution in original post

Juhi Poddar
Kilo Patron

Hello @Nguyen Van Au 

  • You will need to complete the System Administration Fundamentals course in ServiceNow University to receive the voucher. The full details are provided in this blueprint :
    👉 CSA Exam Blueprint & Details
  • Once you have completed the course and the voucher becomes available, you can claim it by following the steps in this guide:
    👉 Claiming Your Voucher in Now Learning
  • After claiming your voucher, you’ll be able to register for the exam.

Hope this helps, and best of luck with your CSA certification!

 

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"

 

Thank You
Juhi Poddar

View solution in original post

6 REPLIES 6

Rafael Batistot
Kilo Patron

Hi @Nguyen Van Au 


https://learning.servicenow.com/lxp/en/now-platform/servicenow-administration-fundamentals-on-demand...

 

Here’s how you can obtain and use a CSA (Certified System Administrator) exam voucher in ServiceNow:

 

Complete the Required Course

  • You must complete the relevant training—typically the ServiceNow Administrator Fundamentals to become eligible for a voucher.  
  • If you’re part of a ServiceNow partner organization, the CSA exam voucher is free after completing training.  
  • For individuals not affiliated with a partner, the voucher costs USD 300, + tax, even once eligible

Once you complete the course the voucher will be available in your perfil > my voucher. You will have 1 year to schedule the exam 


At moment, in this date, the exam is in Yokohama version but you can study with version Xanadu till not available Yokohama administration course 

 

Bhuvan
Kilo Patron

@Nguyen Van Au 

 

Once you complete necessary course contents for CSA certification, you will be eligible for voucher if you are employed with Partner Organization.

 

https://learning.servicenow.com/lxp/en/now-platform/certified-system-administrator-csa-learning-path...

 

If you completed necessary prerequisites for CSA learning path, check your email ID registered with ServiceNow University account for voucher code. You can also go to below link in your profile to check for issued vouchers,

 

https://learning.servicenow.com/now/lxp/view-all/vouchers/vouchers

 

If you do not see the vouchers, log a now learning support case from below link,

 

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

 

You can use the voucher to register exams in Web Assessor and attempt the exam.

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

Dear Bhuvan

I have accessed the link and found the item in question.
May I confirm if this is the voucher for the CSA certification exam?

Thank you very much for your assistance.

@Nguyen Van Au 

 

Yes, vouchers would be eligible for 1 year from the date of course completion [voucher issue date].

 

You can click on claim the voucher and you will see the voucher code, please do not share the voucher code with anyone. Book the exam via Web Assessor and complete the exam.

 

Try to read course content few more  times and practice hands-on in PDI. All the best for your ServiceNow journey.

 

Thanks,

Bhuvan