How to reset/restart an Instance in the training module
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2 hours ago
Doing a training Instance in a SNOW University module. I failed the task, and can see where I went wrong (accidentally filtered to the wrong set of data.) In order to move on, I need to be able to restart from the beginning but I don't see anywhere I can refresh/start over. Please let me know if anyone knows of a way to move forward with the training.
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2 hours ago
Hi @StephanyD
1. Try to manually correct the steps if you have identified the steps where you did wrong.
2. If revert back not possible, Terminate instance and Request for new instance.
Note: Sometimes post termination of lab instance, Request New instance button gets disabled.
Just raise a case with Now learning support , they will assist you to assign the new lab instance.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti