HRSD Flow Designer - old vs new configuration
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04-08-2025 09:35 PM
Hello Experts,
I have a question regarding Flow Designer in HRSD. I have created a flow based on certain business requirements and have deployed to Prod recently. I am assuming that since the flow is live, there will be active HR cases which are using my flow.
Now, as part of enhancements, the flow needs to be modified and deployed to Prod.
My question is: What will happen to the active cases using the older version of my flow? Will the changes to the flow impact those cases?
Thanks in advance!
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04-08-2025 09:41 PM
the active cases will use the older version of flow.
New cases raised after your new flow deployed will have the latest flow version
it's similar to how Workflow and workflow versions works
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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04-08-2025 10:05 PM
@Servicenow Use4 The active cases where the flow has already been triggered will continue to use the older context (which was created from the previous version of the flow). The context is usually stored in Flow engine context (sys_flow_context) table. The changes from the latest version will only get reflected with the new cases.