We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Priority of HR Cases to be visible on portal

ShwetaMayek
Tera Contributor

Hello All, 

 

We have requirement to add priority of hr cases to be visible on portal.

I checked for standard ticket configuration but <info field> option is not there for HR Cases and even if we remove that advanced tick and select fields from <info fields> option then will there be any issue for <info widget> option ?

 

Regards,

Shweta

0 REPLIES 0