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Migration crm

krishna_1B
Tera Contributor

3 weeks ago

Hi i'm migrating salesforce to servicenow but i'm facing issue in migrating case table to servicenow in case table it has label and in service now it has numeric as backend value how can I map those fields

 

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Nayan ArchX
Tera Guru

3 weeks ago - last edited 3 weeks ago

Recommended Migration Architecture

Salesforce Export (labels)
↓
Import Set
↓
Transform Map
↓
Choice Translation Script
↓
ServiceNow Case Table (numeric)
 
 

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Thanks

Nayan Patel

IT ServiceNow Consult, ServiceNow ArchX

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