Regarding the form header in security incident record
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6 hours ago
we want to remove create outage and calculate severity from the security incident form header like in the picture below but we were not getting the result as expected Please provide any solution for this -TIA
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4 hours ago
those are form actions stored in "sys_declarative_action_assignment" table
Search with your table and deactivate those
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago
Go to sys_declarative_action_assignment.LIST from Application Navigator and look for action label specific to the Security Incident Response table
If you are actioning upon Global record, use Action Exclusions instead of disabling the action assignment
As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan