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Regarding the shift handover record user group

Siva_Prasad
Tera Contributor

Hi,
we want to add multiple user groups for the shift handover record but only one group is coming as part of admin role, any solution on how to configure multiple groups for user group field in shift handover group -TIA

6 REPLIES 6

Dr Atul G- LNG
Tera Patron

Hi @Siva_Prasad 

Do you have any screenshots available? Also, could you please check if any specific type or tag has been added for the Handover group?"

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Hi,
Specific type or tag has not been added , but I can share the screenshot from PDI

Siva_Prasad_0-1758797334116.png

 

Hi @Siva_Prasad 

"Is it a custom module or part of an out-of-the-box (OOTB) module? Please share more details so I can check it in my PDI and assist you better

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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It is an OOTB one and not a custom module , we want to apply same as in our instance