ServiceNow Career Guidance Needed

[smshaik22]

Hi everyone,

I need some guidance from the community regarding my ServiceNow journey.

I completed ServiceNow ITSM training in June 2025 and attended around 15 interviews. However, I faced rejections mainly due to lack of scripting knowledge, even though I have a good theoretical understanding of ITSM.

Due to project pressure in my current organization, I paused my ServiceNow preparation. Now I’m planning to restart and aim for a switch into the ServiceNow domain.

Currently, I am not serving notice period, and my notice period is 90 days. I would like to understand how to handle this while applying for ServiceNow roles.

Also, I can dedicate around 2 hours daily for preparation. I would appreciate guidance on how to effectively utilize this time for learning (especially scripting and hands-on practice).

I have a couple of questions:

1. Is ITSM alone sufficient to switch, or should I also learn modules like HRSD?

2. How important is scripting (Business Rules, Client Scripts, GlideRecord) for clearing interviews?

3. What would be the best approach to restart preparation and crack interviews?

4. How should I manage the 90-day notice period while applying?

I would really appreciate any suggestions or guidance based on your experience.

Thanks in advance!

[SohamTipnis]

Hi @smshaik22,

Welcome to the ServiceNow family!!!🎉🎊

You can simply start by watching the micro-certification called "Welcome to ServiceNow."

You can also start to watch tutorials from YouTube as well as refer to the ServiceNow University and ServiceNow Documentation.

Welcome to ServiceNow Micro-Certification:

https://learning.servicenow.com/lxp/en/now-platform/welcome-to-servicenow?id=learning_course_prev&co...

ServiceNow Docs:  https://www.servicenow.com/docs/

ServiceNow University:  https://learning.servicenow.com/now/lxp/home

YouTube:

https://www.youtube.com/watch?v=MsUtp2ggmdE

https://www.youtube.com/watch?v=taqxhDoxdoI&t=2s&pp=ugUHEgVlbi1VUw%3D%3D

Don't worry, you're on the right track; you will get there soon!!!! The destination is not that far; just believe in yourself!!! 💪

All the best, enjoy!!😉

If you find my answer useful, please mark it as helpful and correct. ‌‌‌‌‌‌‌‌‌‌‌😊

Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10