ServiceNow Citizen Developer

A_Dost · 3 weeks ago

I am a newbie and I am trying to learn by using Yokohama Citizen Developer learning portal. I am unable to download any exercise files (screenshot attached).

All I get is a blank page. For example, when I tried to download the Todoproject.xlsx file from the link: https://developer.servicenow.com/dev_download.do?sysparm_filename=files/todoproject.xlsx&sysparm_pro...

This file is needed for Create The To Do Tables exercise.

If someone can help me how to download the exercise file or an alternate location to download the exercise files would help me a lot. Thank you!

If you need further info please let me know.

Cheers!

A Dost

A_Dost · 2 weeks ago

Hi @Dr Atul G- LNG

Thank you for your reply. I have done some digging around and found the issue.

When I tried to download the ToDoProject.xlsx from Zurich and Yokohama versions, the download fails:

Zurich link:

https://developer.servicenow.com/dev.do#!/learn/courses/zurich/app_store_learnv2_aescreateappfromscr...

Yokohama link:

https://developer.servicenow.com/dev.do#!/learn/courses/yokohama/app_store_learnv2_aescreateappfroms...

However, when I clicked on Xanadu and the download worked.

Xanadu

https://developer.servicenow.com/dev.do#!/learn/courses/xanadu/app_store_learnv2_aescreateappfromscr...

I am also attaching a screenshot highlighting the path, which is:

https://developer.servicenow.com/
Select "Learn"

From the dropdown select "Courses"

Then scroll down to the heading "Create an App from Scratch with App Engine Studio"

Under the heading you will find a card titled "Create an App and Data Model" then click "Start Module" button

From the side bar select "Exercise: Create the To do Tables"

In the exercise, step 1 has a link: Download the Todoproject.xlsx file. Click on the link Todoproject.xlsx

Ensure the heading on the webpage "Content available for: Zurich Yokohama Xanadu

When Zurich and Yokohama is selected the download fails and under Xanadu the download works.

I hope I provided the right links. Thanks!

A Dost

View solution in original post

GlideFather · 3 weeks ago

Hi @A_Dost,

this is a ServiceNow issue, not yours. I tried it and also cannot download it and I remember one more person posting it here as well.

Please navigate to here:

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

and click Create case on the right side - it will create a Case for ServiceNow dedicated team to review it and fix it.

Meanwhile, I can recommend you these links to get some other chances to learn new stuff:

There are two great places to start:

1. ServiceNow University

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Trainings at the SN University provide temporary lab instances with pre-installed plugins and apps.

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To learn more about trainings:

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2. Developer Portal

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———
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A_Dost · 3 weeks ago

Hi,

Thank you for your detailed answer. I have tried to log a ticket but I am unable to complete the form because one of the required fields supposed to have drop down of choices but its empty. Thank you!

Simon Hendery · 3 weeks ago

Hi @A_Dost

Here's the file. I was able to download it by right-clicking on the link and selecting 'Open link in a new tab'.

GlideFather · 3 weeks ago

@Simon Hendery I misinterpreted myself, it's okay to download it but not to open it..

It is saved as "dev_donwload.do" and it cannot be opened and neither change the file extension, always gets blocked

As same as:

https://www.servicenow.com/community/servicenow-studio-forum/need-download-file-for-zurich-exercise-...

Any ideas?

———
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */