ServiceNow Citizen Developer

[A_Dost]

I am a newbie and I am trying to learn by using Yokohama Citizen Developer learning portal. I am unable to download any exercise files (screenshot attached).

All I get is a blank page. For example, when I tried to download the Todoproject.xlsx file from the link: https://developer.servicenow.com/dev_download.do?sysparm_filename=files/todoproject.xlsx&sysparm_pro...

This file is needed for Create The To Do Tables exercise.

If someone can help me how to download the exercise file or an alternate location to download the exercise files would help me a lot. Thank you!

If you need further info please let me know.

Cheers!

A Dost

[GlideFather]

Hi @A_Dost,

this is a ServiceNow issue, not yours. I tried it and also cannot download it and I remember one more person posting it here as well.

Please navigate to here:

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

and click Create case on the right side - it will create a Case for ServiceNow dedicated team to review it and fix it.

Meanwhile, I can recommend you these links to get some other chances to learn new stuff:

There are two great places to start:

1. ServiceNow University  

• Get Started with ServiceNow University
• Learn about ServiceNow and earn badges, points, certificates, and improve your rank.
• Most courses are free, only a few are paid.
• Start with the "Welcome to ServiceNow " training, it's fun and gives you your first certificate! 
• The most important first certificate is  Certified System Administrator (CSA), useful for almost any ServiceNow role.
• Trainings at the SN University provide temporary lab instances with pre-installed plugins and apps.

 Career Journeys:

• System Admin
• App Developer
• Platform Owner
• Implementer
• Technical Project Manager
• Business Process Analyst
• Support Specialist

ServiceNow credentials:

• App Specialist
• Architect
• Developer
• Implementer
• Pre-sales Expert
• Sales Expert
• System Admin

To learn more about trainings:

[ServiceNow University] - Vouchers eligibility, Free Trainings, Paid Exams and Payments | FAQs

2. Developer Portal

• Request your Personal Developer Instance (PDI) — your own ServiceNow sandbox to practice safely.
• You can try almost everything for free (except a few advanced features like AI).
• Explore guides, tutorials, blogs, and documentation to learn more.

Learning Plan ServiceNow Administrator:

• Learn admin skills to move into app development.

• • Includes 13 short, self-paced modules.

[Simon Hendery]

Hi @A_Dost 

Here's the file. I was able to download it by right-clicking on the link and selecting 'Open link in a new tab'.

[Dr Atul G- LNG]

No issue at my end too, able to download the file.