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umarknightr
Tera Contributor

How to know deleted records 

1 ACCEPTED SOLUTION

GlideFather
Tera Patron

Hi @umarknightr,

 

Type "Deleted records" in the filter navigator:

 

GlideFather_0-1757605793793.png

 

Then search by name, type or date (if you know something was deleted today for example)

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This reply is 100 % GlideFather and 0 % AI

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12 REPLIES 12

Shashank_Jain
Kilo Sage

@umarknightr ,

 

Navigation: Go to System Definition > Deleted Records.

This table logs records deleted from audited tables.

 

Note - Please keep this in mind :

Not all record deletions are tracked. On a table with attribute 'no_audit_delete=true', deletions will not be tracked. Also Deletions from tables with a 'sys' prefix i.e. 'sys_user' are not audited by default. If you want to track deletions from these tables, just add the table name to the 'glide.ui.audit_deleted_tables' system property. 

 

 

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain

Bhuvan
Giga Patron

@umarknightr 

 

Go to sys_audit_delete.LIST from application navigator to see list of deleted records. You can also type 'Deleted Records' and navigate to list of records

Bhuvan_0-1757610918931.png

Please note only audited tables who records were deleted would be tracked. You can refer below knowledge article for more details

 

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB1262470

 

https://www.servicenow.com/community/developer-blog/servicenow-things-to-know-78-deleted-records/ba-...

 

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

 

@umarknightr 

 

Did you get a chance to review this as I believe the information provided should answer your question

 

If my response helped to guide you or answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

@umarknightr 

 

Did you get a chance to review this ?

 

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to guide you or answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

Nikhil Bajaj9
Tera Sage
Tera Sage

Hi @umarknightr ,

 

To find deleted records in ServiceNow, use the Deleted Records module (System Definition > Deleted Records) to view records from audited tables, or the Delete Recovery module for more recent deletions within a seven-day window. You can also check the sys_audit_delete_list.do page to find all deleted application files.

 

Please check this link:- 

https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/table-administ...

 

Please appreciate my efforts, help and support extended to you by clicking on – ā€œAccept as Solutionā€; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025