Unable to close RITM when associated tasks are closed by Flow Designer

[Priya Singh 2 2]

Hey Team,

I have a requirement to close RITM when tasks are closed by flow designed generally, we put if condition choose that task state closed complete and update request but, in this scenario, we have a field called Request Type according to each type tasks are being creating for ex here tasks are creating like this 

When I am trying to take both tasks in if condition it's not allowing me and I am unable to put the if condition correctly to update RITM, how I can achieve it within flow designer?

[Nawal Singh]

Hi @Priya Singh 2 2 ,

You can update the RITM after the do the following in parallel activity like this-

Here created two catalog task checked the wait checkbox, so when flow enter to this section it will wait until the task get closed and once it closed then only move further. so after that I'm updating the RITM.

In the same manner you can also update the RITM.

Let me know if you need any additional information

If you found my response helpful, please mark it as helpful and accept it as the solution.

Thank you
Nawal Singh

[Priya Singh 2 2]

I tried to using it but it's breaking the flow I mean 3 tasks are generating 

[Nawal Singh]

if i'm not wrong inside the Do the following in parallel-activity

1. Three tasks creating and all are waiting to closed complete (wait checkbox checked)

2. if you want to update RITM after closing all this 3 tasks you can like a shared

let me know if i'm missing anything?

[Priya Singh 2 2]

or can we create a sub flow and call that sub flow for each condition, what would be the exact steps for it