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11-20-2024 01:33 AM
I am using the latest version (FY24Q4 release) of SOMT (Sales and Order Management for Telecom) with OOB.
I have been checking this feature since the community announced that it is possible to create a Quote from Product Inventory by Modify in customer account view.
To be created for Quote from Product Inventory, I configured the Decision Table “Customer Life Cycle Workflows Policy” as the following.
Conditions: 'Quote Management Installed' and 'Order Manamagement Installed' are both ‘true’
Results: I changed value from ‘sn_ind_tmt_orm_order_line_item(default)’ to ‘sn_quote_mgmt_core_quote_line_item’
After publish this decision table, when I press the modify button in Product Inventory,
and then a blank screen appears (only the close button is displayed).
I would like to know if anyone has a solution to this problem.
Solved! Go to Solution.
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11-20-2024 06:54 PM
Once this matter is resolved.
I configured "sn_quote_mgmt_core_quote_line_item” in the Default result of Results row in Decision Table ”Customer Life Cycle Workflows Policy” and Publish. And then I can create the quote form product inventory.
However, I think this is a temporary solution, but I hope it helps person with the same issue.
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11-20-2024 06:54 PM
Once this matter is resolved.
I configured "sn_quote_mgmt_core_quote_line_item” in the Default result of Results row in Decision Table ”Customer Life Cycle Workflows Policy” and Publish. And then I can create the quote form product inventory.
However, I think this is a temporary solution, but I hope it helps person with the same issue.