Can you access the product catalog from the portal ?

[Hawk]

im trying to have something like that from the portal

[Runjay Patel]

Hi @Hawk ,

Yes you can have it like this but you need to modify the oob page.

Make a copy of it and change the display tiles. You need to work on html and css part to design this view.

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[Hawk]

Do you think its possible to integrate this to the create order record producer ?

[Satoshi Abe · Accepted solution]

@Hawk 

Currently, there is no functionality to integrate Service Catalog and P/S/R Catalog for portal with OOB.
Therefore,you need an individual customization.When customizing, it is difficult to build and operate, for example, by using the tm forum api at the script level, or by managing the service catalog and P/S/R catalog separately.
I hope that such a function will be implemented with OOB in the near future.

[Krupa Singampal]

@Satoshi Abe @Hawk @Runjay Patel Sales and Order Management Q1 '25 store release offers the capability to embed product configurator with the new Business Portal and create orders via self-service. Ability to create quotes is in the roadmap.

https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/customer-service-ma...

https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/sales-order-managem...