During quote creation for some product offering , bundled PS are showing up and service orders

[MalayanurKR]

During quote creation for some product offering , bundled PS are showing up and service orders and resource orders are not getting created.

EG: PO-Composite PS-3 Child PS

So when the customer order is decomposed only product order is getting created and no service/resource orders.

(PO-Composite PS) is getting added in quote

[Satoshi Abe]

Hi @MalayanurKR 

Can you tell me what issue you are facing?

If you don't configure the relationship between the product specification and service / resource specification, a customer order is only decomposed to product order (no service/ resource order).

[MalayanurKR]

I have modelled as below

PO

Composite PS (Bundles)

PS1 - CFSS1- RFSS1- RS

PS2 - CFSS2- RFSS2

PS3 - CFSS3

Once I create a quote with the PO service/ resources are not showing up in quote line items .Hence no SO,RO is getting created

[Satoshi Abe]

Hi @MalayanurKR 

Thank you for reply.

This is expected behavior for quote. Quote line items are showed at a product offering and product specification level because service/resource specifications don't have price information.

Service/Resource orders are created automatically when a customer order is decomposed (customer order is approved).

[MalayanurKR]

Unfortunately at customer order level or order line item  for services/resources are not displayed.

Even after approval i see only PO getting created. No So/RO.