how to generate a quote

MizukiNakanish
Tera Expert

Could you tell me how to generate a quote in ServiceNow?

Currently, we are following these steps:
1. Upload PDF template on any record, such as an incident record or an order record, as an attachment.
2. I create two XLM files. One is set up the "Generate Document" UI action, and the other is link that action button to the initially imported PDF.
3. Right-click on any list header and select "Import XML," then import the above XML file1.
4. Right-click on any list header and import  XML file2 as well.

I'd like to ask how to display a standard quote first.
Specifically, is there an easier way to display a quote without creating an XML file?

1 REPLY 1

Krupa Singampal
ServiceNow Employee
ServiceNow Employee

The Q1 '25 release of sales and order management includes the ability to use templates to generate quote PDFs using ServiceNow document template function. 

https://www.servicenow.com/docs/bundle/yokohama-order-management/page/product/tmt-order-mgt/concept/...