how to generate a quote

MizukiNakanish
Tera Expert

Could you tell me how to generate a quote in ServiceNow?

Currently, we are following these steps:
1. Upload PDF template on any record, such as an incident record or an order record, as an attachment.
2. I create two XLM files. One is set up the "Generate Document" UI action, and the other is link that action button to the initially imported PDF.
3. Right-click on any list header and select "Import XML," then import the above XML file1.
4. Right-click on any list header and import  XML file2 as well.

I'd like to ask how to display a standard quote first.
Specifically, is there an easier way to display a quote without creating an XML file?

1 REPLY 1

Krupa Singampal
ServiceNow Employee

The Q1 '25 release of sales and order management includes the ability to use templates to generate quote PDFs using ServiceNow document template function. 

https://www.servicenow.com/docs/bundle/yokohama-order-management/page/product/tmt-order-mgt/concept/...