Resolved! Can you access the product catalog from the portal ?
im trying to have something like that from the portal
Forum Posts
IS nested Characteristics Supported in SOMT
Question1:Under Product offering say I have A,B,C, D as characteristics.Can i have x,y,z characteristics nested under my main Characteristic "A"?Question :2:I have to pre - sync few billing related characteristics(some may have prices) before commenc...
Is it possible to add new fields to a Price List Line record?
E.g. I want to add new custom fields to existing Price List Line record.
Resolved! Sales CPQ and opportunity customer portal
is there a OOTB portal page/widget available for quote and opportunity managment for Sales journey from customer service POV ?
how to generate a quote
Could you tell me how to generate a quote in ServiceNow?Currently, we are following these steps:1. Upload PDF template on any record, such as an incident record or an order record, as an attachment.2. I create two XLM files. One is set up the "Genera...
During quote creation for some product offering , bundled PS are showing up and service orders
During quote creation for some product offering , bundled PS are showing up and service orders and resource orders are not getting created. EG: PO-Composite PS-3 Child PSSo when the customer order is decomposed only product order is getting created a...
Guidance MACD E2E: Product & Service in a same Change Order
I am trying to check the change order feature of SNOW, and it seems that if we place product order and service order in a same order payload and submit. The service order is not decomposing as expected? I'm trying with OOTB instance. Is this expected...
How to display the appropriate input fields for the Characteristic's Input field type
I selected Date for the Input field type in Characteristic and set it to Product Offering, but the input field in Catalog Configurator is still a simple Text Input field and I need to enter text directly. Is it possible to add an input field , such a...
How to check the target Sold Product from the Contract record in SOM
I can create a Contract (table: ast_contract) with Contract Request from Quote in Sales and Order Management.This created contract does not seem to include which Product Offering is the target. Specifically, there is no relationship between Contract ...
Resolved! SOM - Product Offering not showing - "customize" - Parameters - in the Sales Catalog?
Hi - I'm trying to create product offering, linked to product specification, characteristics, attribute mapping, using the lab 2 from implementation bootcamp. When doing the exercise in the LAB - Instance, the product offering shows up with: "custo...
Resolved! Authority to edit or delete product offerings, specifications, and characteristics
We are in the process of setting up characteristics, service specifications, product specifications, and product offerings, but there are various restrictions.・For example, if I want to edit a service specification, I have to “create new version” and...
Resolved! I want to set prices for each consumer in the Price List
Hello everyone,I have a question about the SOM Price List.When setting prices for each customer in the Price List, I could set the target "Account". However, I want to set prices for each consumer for a BtoC offering. In the Price List, I couldn't se...
Unit Net Price not populating in Line Items
Hello All, I have crated Product Offerings with monthly recurring charges. Then I added them as Line Items in my Opportunity but the unit net prices for these line items are not populating. I have attached the screenshots for reference. Any help is g...
Resolved! Product Catalog is not populating in the Product Configurator UI at Opportunity/Quote screens
Hello All,I created and Published a Product Offering Catalog called "Connected Car Services", but it is not populating in the Product Configurator UI at Opportunity/Quote screens even though I have installed the following plugins:1. Product Catalog M...
How to Send Email without schedule job
We need to send specific users the report as an attachment but the filter condition on the report to be updated dynamically when triggering the email based on certain conditions
