Order tasks in SOM

[KateI]

Hi everyone,

We are configuring a fulfilment flow and wish to have an order task that is connected with the order instead of an order line item. We would like that the task gets created once with every customer order regardless of the offerings that were chosen. I noticed that the order line item is a necessary field in the creation of the Order Task so I am wondering which approach would be best for such a case? For example, we have a requirement to chose an invoice type for our order and would like a task where we can have the configuration of that invoice type. 

Thanks in advance for your help!

[Satoshi Abe · Accepted solution]

@KateI 

This is an interesting question. I'm not sure what is the best practice, but a way to create an order task with OOB is configuring a flow like:

1. find a top order line item for a customer order

2. create a order task for the first item of the top order line item 

I hope this function will be applicable in the future release, because the above flow is not desirable way.

I would like to know if there is a suitable table other than order task with OOB as well.