Sales CPQ and opportunity customer portal

Ashokg1974
Tera Contributor

is there a OOTB portal page/widget available for quote and opportunity managment for Sales journey from customer service POV ?

2 ACCEPTED SOLUTIONS

Kenta Koizumi
Kilo Sage
Kilo Sage

@Ashokg1974 
There is no widget of CPQ function for customer portal on the current version. 

I hope that it will be available on the next update. 

 

View solution in original post

Krupa Singampal
ServiceNow Employee
ServiceNow Employee

@Ashokg1974  @Kenta Koizumi 

Sales and Order Management Q1 '25 store release offers the capability to embed product configurator with the new Business Portal and create orders via self-service. Ability to create quotes is in the roadmap.

https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/sales-order-managem...

https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/customer-service-ma...

View solution in original post

2 REPLIES 2

Kenta Koizumi
Kilo Sage
Kilo Sage

@Ashokg1974 
There is no widget of CPQ function for customer portal on the current version. 

I hope that it will be available on the next update. 

 

Krupa Singampal
ServiceNow Employee
ServiceNow Employee

@Ashokg1974  @Kenta Koizumi 

Sales and Order Management Q1 '25 store release offers the capability to embed product configurator with the new Business Portal and create orders via self-service. Ability to create quotes is in the roadmap.

https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/sales-order-managem...

https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/customer-service-ma...