Unit Net Price not populating in Line Items

[Sanyas]

Hello All,

I have crated Product Offerings with monthly recurring charges. Then I added them as Line Items in my Opportunity but the unit net prices for these line items are not populating. I have attached the screenshots for reference.

Any help is greatly appreciated.

[Satoshi Abe]

Hi @Sanyas

You should set the price list for product offering, not the field in product offering.

https://www.servicenow.com/docs/bundle/xanadu-order-management/page/product/tmt-order-mgt/concept/so...

[Sanyas]

Hello Satoshi,
Thanks for the idea.
I created the Price List and Price List Lines, mapped them to my existing Product Catalog and Product Offering and finally "Regenerated the Product Offering Cache" but no results yet.

[Satoshi Abe]

@Sanyas 

Thank you for your asking.

Did you set a default pricelist to the pricelist you created?

It is necessary to apply the pricelist to Opportunity and Quote before you select the product offering in Opportunity and Quote.

https://www.servicenow.com/docs/bundle/xanadu-order-management/page/product/tmt-order-mgt/task/som-c...

[ShashankInamdar]

Hi @Sanyas , I believe there are two things to consider here.

Although the fields 'Monthly Recurring' or 'Non-recurring' charges are available - they are inherited from the older data model and kept for backward compatibility.

It is recommended that you use Price List & Price List Lines to define the Recurring or One time charges for a given Offer. This will be used when calculating the price, discounts etc.