Strategic Portfolio Management Vision Series – September 2026 The pace of change isn’t slowing down — and neither should your strategy. Whether you’re navigating budget pressure, competing priorities, or the push to do more with AI, the SPM Vision Se...
Getting Started with Now Assist for SPM !! Please subscribe to this blog for up-to-date information on Now Assist for SPM!! Are you looking to accelerate business alignment with Now Assist for SPM? The resources below provid...
Overview This guide explains how to integrate Enterprise Agile Planning (EAP) with Azure DevOps (ADO) using a three-layer integration approach: These steps apply exclusively to ADO teams integrated via SAFe, where Iterations/Sprints can only be creat...
There's a conversation I've had with many SPM customers over the last year. The PMO pulls a report, half the projects look fine on paper, and everyone in the room knows that "looks fine on paper" and "actually fine" are two different things. Somewh...
Description When a demand is converted to a project, or when SPM integration is enabled and an alignment project (sn_align_core_project) creates an execution entity (pm_project), two investment records are created in the sn_invst_pln_invst_investmen...
Learning Strategic Portfolio Management doesn't have to be overwhelming. ServiceNow provides a comprehensive library of YouTube playlists covering everything from foundational concepts to advanced mastery on our ServiceNow Community Youtube. Whether...
Introducing the New Demand Management Experience A smarter, guided way to manage demand — built on the same data you already have, ready to use today. Introduction With the Australia release, we're introducing a new way to experience demand manag...
Project Workspace in Strategic Portfolio Management ServiceNow’s Project Workspace is a project management application that is part of Strategic Portfolio Management (SPM). It brings planning, resourcing, financials, risk tracking, and reporting in...
Strategic Portfolio Management: A Guide for Anyone Getting Started with SPM Whether you're, newly licensed, or looking to expand how your teams use the SPM — this article is for you. It walks through what SPM is designed to do, what matters bef...
Every Chief Strategy Officer, Chief Information Officer, and Portfolio Director faces the same executive challenge: ensuring every dollar allocated to technology and change directly advances corporate strategy and protects business value. When Stra...
How do you know when to use Programs versus Sub Projects? See below for a comparison of the features. My recommendation: Don't be afraid to consider Programs. Even if your organization does not use the term, you may find the "rolling up" feature valu...
The recommendations in this article are legacy and not applicable from the Xanadu release. Refer to the community article below for updated recommendations: Enterprise-wide Deployment recommendations and best practices If you are looking for S...
Unlock Faster Time to Value with the ServiceNow Strategic Portfolio Management (SPM) Best Practice Library Implementing ServiceNow Strategic Portfolio Management (SPM) is about more than deploying technology—it's about establishing the processes, gov...
DISCLAIMER: This article describes the import and export capabilities between ServiceNow Strategic Portfolio Management (SPM) and Microsoft Project. While both directions are supported, important limitations apply to the transfer of project structure...
SAFE HARBOR / DISCLAIMER: This article describes a proposed solution to support this use case. Please note that ServiceNow may offer an out-of-the-box solution for the issue described below in the future. The proposed solution requires customization;...
Big changes come nowadays with SPM which moves to workspaces, to propose a better and easier way of working for all users. Workspaces are not only a matter of user interface, they also revisit processes in place to manage projects, portfolios, resour...
Introducing RIDAC by Type If you manage projects in Project Workspace, you know RIDAC - your Risks, Issues, Decisions, Actions, and Change Requests, all in one place. Until now, that "one place" was a single flat grid (now called All RIDAC) with ev...
Hey ServiceNow Community, Managing project financials can get complicated quickly, especially when you are trying to balance the needs of project managers tracking everyday costs with portfolio managers who need to oversee high-level targets. In ...
ServiceNow SPM SPM Financials:Calculations & Rollup Flow A complete reference for Project and Demand financials — source-of-truth tables, metric formulas, breakdown types, rollup hierarchy, and common Q&A. The Sources of Truth Every financial f...
Identify Similar Records Identify Similar Records uses AI search to proactively surface related or duplicate demand records, helping Demand Managers maintain a cleaner, more accurate backlog. With a simple button click on any demand record, the s...
What is the AI Resource Finder The AI Resource Finder is an AI-assisted staffing capability in the Resource Management Workspace (RMW) and Project Management Workspace (PWS) that recommends the best-fit resource for an unassigned resource assignment....
SPM Australia Release - 2026 March, May & June Please check out the Delta Decks attached to this post for release overview 2026 June Release The 2026 June release brings AI deeper into everyday project and portfolio work — automatically generatin...
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Steph Morillo
LisaLatour
