Project Workbench support changes from the Australia release If you have been running projects in Project Workbench (classic experience) for some time, you are already familiar with how it helps manage projects in ServiceNow. This article explains wh...
Getting Started with Now Assist for SPM !! Please subscribe to this blog for up-to-date information on Now Assist for SPM!! Are you looking to accelerate business alignment with Now Assist for SPM? The resources below provid...
Project Workbench support changes from the Australia release If you have been running projects in Project Workbench (classic experience) for some time, you are already familiar with how it helps manage projects in ServiceNow. This article explains wh...
Project Workspace in Strategic Portfolio Management ServiceNow’s Project Workspace is a project management application that is part of Strategic Portfolio Management (SPM). It brings planning, resourcing, financials, risk tracking, and reporting in...
Resource Management in SPM Please subscribe to this blog for up-to-date information on Resource Management Workspace Latest Updates (August 2025) Check out the on-demand section on Community to review recent Resource Management Workspace ser...
Introduction This article describes how to migrate UI Actions from the Classic Experience to the Next Experience for Demand Management. The migration approach mirrors the Project Workspace pattern and includes Demand Management–specific examples, wit...
A demand can be associated with 1 or more stakeholders. Every stakeholder can be marked as assessment recipient and / or approver. Once you click on Screen the demand move from Submitted to Screening, so all the assessment recipient can assess the d...
Playbooks in Project Workspace A Playbook is a guided framework that walks project teams through key phases and activities across the project lifecycle. It acts as a structured guide to ensure critical steps are completed, helping maintain governan...
Welcome to the Strategic Portfolio Management (SPM) Quick Start Guide If you're just starting your Strategic Portfolio Management journey, then you've come to the right place. This Guide Overview: Here’s an overview of the topics we will cover...
Are you ready to start your Strategic Portfolio Management (SPM) implementation journey for Resource Assignment and Capacity Planning? This guide gives you valuable information you can share with your team, including proven guidance and links to ke...
Dear Community members, I'm writing this article to show a simple relation between Resource Plans, Cost Plans, Time Cards & Expense Lines. Let's understand terms in simple language Resource Plan - Project-related records where the project manager ...
This article provides complete details of resource capacity and will cover the following points: 1.What is capacity? 2.How do we define scheduled hours? 3.How to define holidays? 4.How to create time off entries? 5.Capacity formula 6.Employee pr...
UPDATE - Dec 12th, 2025!!! We are excited to announce that with 2025 December store release, integration EAP with Jira is available OOTB. To make the integration smoother, the release includes guided setup walk you through the necessary steps requi...
Identify Similar Records uses AI search to proactively surface related or duplicate demand records, helping Demand Managers maintain a cleaner, more accurate backlog. With a simple button click on any demand record, the system analyzes name, descri...
Attribute-Based Planning Greetings community members! Today I will deep dive into the attribute-based planning. In the next experience of SPM, attribute-based planning is the base for three functionalities - Capacity planning,Resource management ...
This step-by-step guide provides instructions on creating your own custom report in the Next Experience Platform Analytics to see a monthly summary of Capacity versus Allocation (Effort) from the new ServiceNow Resource Management. This guide inclu...
In this article, we'll be walking through how to automate goal progression in Strategic Planning by making an example based on the completion of aligned planning items against a goal or target. Going through this example, will give you an understandi...
Hi, Are you looking to learn the new financial planning capabilities in SPM? Looking for guidance on what is the best practice for managing financials in your organization? Wanting to know how to best configure the financial workflow as a partn...
SPM July 2025 Store release - 2025 December and Zurich Please check out the Delta Decks attached to this post for release overview Value Evolution - Dec 2025 December 2025 Store Release This store release focuses on AI-powered assistance, int...
Dear Community, Often I see SPM customers asking the SPM KPIs that can be used to define the success - some term it as SPM success KPIs. As a best practice, this exercise need to be done in the initiation phase of SPM implementation. This means captu...
Introducing Project Insights Generation Now available in ServiceNow Strategic Portfolio Management. This AI-powered capability analyzes your projects across all dimensions and delivers timely, actionable insights directly to your inbox, so you can ...
The following is the list of Frequently Asked Questions related to the new financials experience in SPM for projects, demands and epics as part of the Project workspace and Strategic planning workspace. This is a living document that will be constant...
ServiceNow
Steph Morillo
LisaLatour
