ADO servicnow integration issue
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-08-2024 02:31 AM
I have integrated servicenow Safe with Azure Dev Ops using spoke.
On the safe story and epic tables there are certain fields like enabler and block.
I have created mapping for these fields and also choice mapping for true false values.
But it is not reflecting on ADO.
As per my observation this is only happening with True/False fields.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-14-2024 12:12 PM
Yes, it's marked as False on the field map. I opened a support case, so hopefully we will get some information from them. It appears that the ootb fields aren't working for mapping reference fields either.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-16-2024 10:36 AM
I am facing same issue. what i do

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-26-2024 09:15 AM
So far, our support ticket we opened hasn't been helpful. We're having to escalate it.