Hello Developers, When using the Triage board to add tasks other than stories to the backlog, some of the fields do not map when you click on Add to Backlog. I did like to ensure we add fields like Description, Configuration Item, GL Account, and att...
We use Agile Development application on daily basis and there is one thing I am really frustrated about. Why in Backlog view you can only have stories and no other task types? For example we want to work with defects and I want to have them in Backl...
Hello I have a client that is extremely lean and they feel there are too many states in Demand flow for their small to to manage They will be having a record producer creating Demands in "Draft" state Have other companies combined Submitted with scre...
Hi - In the Project Planning Console - I have lost the ability to view Project Tasks on the left pane - all I can see is the Gant? Howe can I fix this?
When I create a Resource Plan, the corresponding Cost Plan that is created is automatically assigned a Cost Type of "Labor Capex". Does anyone know where I would go to change this default? I want it to default to another one of the Cost Type option...
I have an issue where once an Expense Line has been changed to the "Processed" state, my Project Managers are no longer able to make any updates to the values (read-only). We require the ability to edit these in the event of a change in data or a ke...
The Demand Management is split in 5 phases Draft, Submitted, Screening, Qualified and Approved. Per phase the DM has to complete few requirements prior to move to the next phase. I need a dashboard that monitor if the information is fulfilled accordi...
Can anyone explain the difference between Project States and Project Phases? It seems that there would be a consistent tie between these, but I can't figure out why they are separate... seems redundant?
I want a report to show projects progress over time. I can get project percent complete at a given point in time but not to show progress over weeks or months. Is the history of project percent complete stored in a ServiceNow table that I can u...
Hi there! I found a solution in order to automate the phase change when I change the project state. I just went to the corresponding process flow and set the conditions with the state values insted of the phases (on pm_project table):sys_process_flow...
All, I have a situation where I have a an actual cost entered in a project's Cost Plans (in the field Total actual cost). But when I view that project in the project table, the "Actual cost" column still shows $0. Is there a job or action behind th...
Product documentation to 'Set up a triage board in SAFe' step 3 'select Triage board', there is no Triage board option. I have scrum_product_owner role, what am I missing?
Hello, We are considering using demand management. In that regard i have 2 questions : 1- What is the recommended organisation needed to support this process : Our IT direction is organised by technologie (SAP, O365, ServiceNow etc...), what is the b...
Hello all! We have a client that uses ITBM, and a custom application to track KPI´s and OKR´s on their organization. This works fine, they take SAFe information of Epics, characteristics, user stories and make some nice dashboards on a custom made ap...
Got the message as below when cost plan is added. How Discount Rate % and Internal Rate of Retunrs % and Net Present Value are calculated? And why it did not calculate for below example?
