Resolved! Timesheet recall functionality
Hi , Can someone help me understanding how does recall timesheet/timecard works. What changes are made and how does it reflect in the timecard. Thanks in advance!
Forum Posts
Resolved! How do I update planning items in Strategic Planner
How do I make sure that the planning items are set up to auto-refresh? I pulled them in April of this year, but it seems nothing has updated since then. I can tell since dates have changed on the projects on the PPM side, but not in the planning ite...
Resolved! Restrict Actions on the Allocation Workbench (Confirm - Allocate)
Hello, I have a question about the restriction on the Actions in the Allocation Workbench. I customize the UI Action Confirm and Allocate I change the condition. How I put the same condition on the allocation Workbench? Thanks a lot.
Resolved! Why are only select Projects Displaying in Program Workbench?
Greetings! I have a question I'm hoping the community can help me with: When using the Program Workbench feature, only a few select projects are shown under the Timeline View tab, but based on the ServiceNow product documentation, all of the projects...
Identifying Sub projects from the parent project
What is the easiest way to identify that a project is a sub project of another when looking at the list view of all the projects or when writing reporting for extract? In investment portal it only shows the parent project which is great! In PROJECTS ...
Resolved! Sub Projects - How to attach an existing project to another existing project as a sub project
I have two open projects that now one is considered a parent project and the other a sub project. How do I attach that as such?
Resolved! How to remove screening stage from flow in demand ?
I have disabled the screening UI action I also want to remove screening from flow and form in demand. How to do that ?
Resolved! Demand - what is the difference between an enhancement, change or defect?
Hi, What is the difference between an enhancement, change or defect under Demand Management? Thanks
Calculate Completion Estimates For All Projects
Hey there!I'm looking to set up a scheduled job that calculates completion estimates for all projects. I've written a script for it, but it doesn't seem to be working properly. Surprisingly, the System Log shows no errors. Does anyone have any insigh...
Service Portfolio Management - Taxonomy Layers
Hi We have created 4 Taxonomy layers - Class- Product- Listing- Listing - Sub Category. We want these layers to be visible on the cmdb_ci_service form as below. The issue is that when we are trying to add the spm_taxonomy_node as the lowest layer. I...
Agile stories list view
We have Agile for a client that has multiple delivery partners. The Stories list view gives a full list of all stories for all assignment groups as the default. How can we restrict the default Stories list view to those only linked to a certain su...
Strategic Planning Workspace - how to tell if demand/project was created from SPM or SPW
Our organization wants to figure out how to tell when a Demand or Project is created from the SPW side vs. the SPM side. Is there a OOB source field or method?
Resolved! DB view with 1 table and where clause to filter empty records
I am trying to create a db view with one table where i want to filter out the empty fields. the purpose of db view is that we will add more tables to it later. but as of now, with single table and where clause, i m unable to get any records at all. i...
Incident Vs Request
Hi,What is the difference between Incident and Request where these two can be used? why we go for request instead of incident?Thanks,Saravanan
error: "You do not have access to any breakdown element for the selected breakdown"
I am facing an error "You do not have access to any breakdown element for the selected breakdown" for Dashboard for only one user. Everyone is able to see the elements, however only for one particular user, the error is pinned at the top. Already cr...
