I have a Story table (rm_story), so i need to create a notification on that table, so now my requirement is in the body i need to put Story number as url link to redirect to the story when we clock on that link?

hemachandra2
Tera Contributor

Hi All,

I have a Story table (rm_story), so i need to create a notification on that table, so now my requirement is in the body i need to put Story number as url link to redirect to the story when we clock on that link?

Please help me to achieve this

Thanks

Hemachandra

1 ACCEPTED SOLUTION

Please check below links:

You can use email script to insert hyperlink.

https://community.servicenow.com/community?id=community_question&sys_id=acc14a0d1bc490107a5933f2cd4b...

 

https://community.servicenow.com/community?id=community_question&sys_id=d705bbc7db4a9b04852c7a9e0f96...

 

 

Thanks,

Anil Lande

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

View solution in original post

4 REPLIES 4

Anil Lande
Kilo Patron

Hi,

You can use ${URI_REF}

Please check below link:

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/notification/concept/c_L...

https://community.servicenow.com/community?id=community_question&sys_id=9fd2cf61dbd8dbc01dcaf3231f96...

https://servicenowguru.com/system-definition/email-notifications-system-definition/email-links-uri-u...

 

 

Thanks,
Anil Lande

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

Hi Anil 

Thanks for the response,

So when i used  ${URI_REF}, it will shows short description as a link and it will redirect to story only, but my concern is instead of short description , i want to display story number as link?

Thanks

Hemachandra

Please check below links:

You can use email script to insert hyperlink.

https://community.servicenow.com/community?id=community_question&sys_id=acc14a0d1bc490107a5933f2cd4b...

 

https://community.servicenow.com/community?id=community_question&sys_id=d705bbc7db4a9b04852c7a9e0f96...

 

 

Thanks,

Anil Lande

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

Vinayak Belgaon
Mega Guru
Mega Guru

in the  message html field you can use ${URI_REF} to  add an hyper link

 

for other options you can refer this link

 

Kindly mark helpful if this resolved your query

 

Regards

Vinayak