Hi all, i am trying to get the value "employee_number" from a user field on the form on our self service portal. I will explain better: I have a field which asks "who are you logging this on behalf of" and I want to get the employee number of the p...
Hi, With Jakarta Agile Development 1.0 has been replaced by Agile Development 2.0. In Agile Development 1.0 we usually created a Release, than split it up and several sprints. I recognized that in Agile Development 2.0 the relationship between sprint...
Hi All,Assessment Survey is not triggering in Demand Module.Whenever the demand's state is changed to Screening, it needs to trigger the Assessment Survey to the respective stakeholders.What would have been the issue here?Please share your thoughts.T...
Does ServiceNow have a Gantt view I can pull that shows all active DMNDS and PRJ to see where we have collisions?
When I first started my ServiceNow journey, one of the hardest concepts to wrap my head around was the 3 record layers of an executed Catalog Item: Request Item, Catalog Task, and Request. I've only had the privilege of working for two ServiceNow cu...
I am using Resource Management to allocate approved resources to the Project. I am not sure what I am doing wrong.But I've created a Resource plan with specific resources and got them approved.Created project tasks. But when I impersonate the assigne...
I would like to know whether we have a option to convert a incident or a service request to a Agile user story?Or can we refer or link them to a story?
We have licence for incident management/ Service management tool of ServiceNow, if we want to expand the same instance to support agile management also. Can we just install agile development plugin or should we have separate licence for it?
Hi All, I created a request from Service Now for my Dev instance upgrade, Which is done now. Upgraded from Eureka to Helsinki. can anyone provide me the checklist which i should be going through after the up gradation??and also suggestions on what mi...
I am playing around with project, project task, and resource plans.I am getting this error message on the screen when updated project tasks.Group Resource cannot be Empty. Add a valid group to the Resource PlanThe group resource field is filled in. ...
Hey Folks,Does anyone has idea for what will happen when we merge two different assignment groups?Thanks & RegardsAkshay JainService-now developerIndia
Hello all,Recently, I started getting familiar with the Demand module of ServiceNow. I am using it on a DEV instance, which runs on Jakarta, Patch 5. I already went through the documentation in docs.servicenow.com, and also watch the short demo video...
We have started using the projects application within ServiceNow and I have been looking into an issue that is being reported to me. We have 'My Work' reports setup on our homepages to show Active Assigned tasks for a user. They are finishing work on...
Hello there ServiceNow Community..Our company is about to go live with Servicenow, and I've came across this feature of visual task boards.Testing purposes at this time and I'm unable to find any option to delete comments once made on a task in the f...
How do I add a Sub-project direct to a project in Jakarta?
