Set value in List view from Client script
Hi,How do I set value based on certain field selected in List view from Client script.If 'state' is changed to 'Cancel' , the 'Assignment group' should change to certain value. (All from List view)Thanks
Forum Posts
Resolved! Horizontal Bar Chart report based on date range
Hi All,Was hoping somebody could help me (or tell me its just not possible).I am trying to create a Horizontal Bar Chart report using a start date and end date field to drive the bar on the x axis...... The attached probably illustrates this better t...
Resolved! Running Reports - Grouping by Month & Using Variables
Hi,I'm new to the forum, so apologies if this isn't the correct place to post this question, it seemed closest.We've just started using the report fucntion of ServiceNow, and I've been asked to create some reports, then convert them to gauges so they...
Resolved! colour change sla field on incident table
Hi All,the business requires the sla due field to change colour based on SLA Task stage. I have written a business rule that write the planned end time to the sla due field on the incident table.I now am using field styles to change the colour acco...
Project Milestone Question
Will we break anything if we say that a milestone for a closed task is based on if 'Actual Effort' field =0 instead of looking at whether the task Actual Start Date & Actual Finish Date happen to be on the same date? Will this break milestones in Pro...
Historical CI / Server Status Changes
We use Service Now and CMDB at our organization. Recently I had a member of our Windows Engineering team ask about getting information on all the servers which have had their status changed from Active to Inactive (or any status change at all) during...
Project Assumptions
I usually document assumptions when gathering requirements. What do you think is the best way to capture assumptions in ServiceNow? I was thinking that I could add a type called Assumptions under the Requirements table. This would allow me to b...
Resolved! How to give project_user (role) user access to write in projects tasks where he/she is the PM of the parent project?
Hi,I have been thinking how to let users with project_user role to have write acl on the table pm_project_task ONLY if he is the project_manager (field) of the parent project (pm_project).I grant write to the role with a condition where (dot walking)...
Project Managers - how is your Dashboard set up?
Project Managers - what are some reports you have set up on your dashboard that you find especially helpful? Feel free to share screenshots!
Resolved! How to set an email notification when expiring/end date is approaching?
Hi,I have a custom table which is in relationship with the pm_project table.It populates the alert (a kind of critical issue) for the project. The alerts have also two fields: start date & end date.How to create a notification rule (email type) to le...
Resource group, User Groups and Assigned group - Which is the difference when requesting resource plan?
Hi,I am studying Resource Management and I have added the Resource Plan related list to project task form (Working with Resource Plans - ServiceNow Wiki).First: I am having a little bit difficulties or confusion in trying to understand the difference...
Resolved! Planned end date different from All Projects list view and form view
Hi,Something that I do not understand is happening with my project planned_end dates:the dates I enter from project form do not coincide with the ones I see from the list (project -> all project). It seems that some calculations are going on there.Bu...
Explaining ServiceNow to people with Non-IT background
Hi,I'm sorry if this is might not be the right place to post this question, but I need to ask how best to explain to non-it people what servicenow does and how it would help them?I'm having trouble coming up with a good description as close to layman...
Resolved! Cannot find User resources Related List in a project form
Hi,I am using Project Management and I'd like to manage the resources (so Assign To field) and I have alerady all my project and tasks created (I can see the Gantt correctly also).The only thing is that I was reading about Task resources (Task Resour...
Resolved! Resource Management - Tracking Actual Hours with Project Management and Timecards
Hi All, Forgive me if there is an obvious step to this solution that I'm missing but I've been unable to track this one down. I'm implementing a solution for Project Management using resource allocation to track project task allocation and time car...
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