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Timesheet Portal Time Categories (Other tab)

Hi! What are the OOB time categories listed in the "Other" tab of the timesheet portal? The SN docs does not include the full list of OOB categories. This is what SN Docs has,  but I believe Appointment was also on the list. Please confirm. Thank you...

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madelinetwo by Tera Contributor
  • 1748 Views
  • 5 replies
  • 0 helpfuls

Kicking off the ServiceNow Project Management Journey

Hi Everyone/PMs, Aspiring ServiceNow Project Manager here. I have some questions please:What are the best first steps you would recommend to break into ServiceNow project management field (certifications, experience-building tips etc.)? Also, does an...

Project Workspace New Modal Confirm Button

Hi community,We are facing an issue in the project workspace. After clicking the "New" button, a modal opens. If we don’t fill in the mandatory fields and click "Confirm", it starts loading but nothing happens.Has anyone encountered this issue before...

FadouaA by Tera Contributor
  • 777 Views
  • 1 replies
  • 0 helpfuls

Resource Management Report for Requesters

Good Afternoon, We've been asked to provide a report/dashboard where  people who have submitted resource requests can to and check on the status of their requests.  We are using primarily the RMW.  Is there an OOB report already available?  TIA

PennyDMc by Tera Contributor
  • 679 Views
  • 1 replies
  • 0 helpfuls

Resolved! Manage Stakeholders List

How does everyone manage the stakeholder register list?  We maintain a list of stakeholder based on portfolio. however when demand manager/ project manager add a new stakeholder to their demand/ project, the new stakeholder is rolled up and saved at ...

SK51 by Tera Contributor
  • 6401 Views
  • 8 replies
  • 9 helpfuls

Unable to setup Enterprise Agile Planning

I am testing out Enterprise Agile Planning in my PDI, but when I access Strategic Planning Workspace I only see "Select a menu item to start". I have confirmed that the Enterprise Agile Configurations are Active screenshot below.  I have also confirm...

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Resolved! How to relate Project Phase with Project Task

How to  link the Project Phases with the task and make dependent so that new phase will get start when the previous state task got closed completely.  Any suggetion will be help full , I am new to Service now and currently in learning phase. 

Nihar1 by Giga Contributor
  • 14818 Views
  • 20 replies
  • 10 helpfuls

Resolved! Can I change which template is the default status report template?

When in the project workspace, and wanting to generate a status report, our project managers want to know if it is possible to change which template is considered the default? Currently, when you click on the Create Status Report button, it will auto...

HerrAndrew by Tera Contributor
  • 994 Views
  • 1 replies
  • 3 helpfuls

SPW roadmaps personalize "Show on bars" and "Metrics"

We'd like to personalize our roadmap experience in the Strategic Planning Workspace > Planning > Roadmap view > Personalize pane.  As an admin, are there steps and recommended best practice for configuring the following? How to add other information ...

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