updated plugin to 5.3.0 RMW error while resource card are opened or created
Updated resource manager workspace plugin to 5.3.0 RMW throws an "undefined value" error while resource card is opened or created
Forum Posts
Resolved! Best way to model project lifecycle in ServiceNow SPM
Hello everyone, I’m currently working on an SPM implementation and I’m trying to understand the best way to represent my client’s real project lifecycle in ServiceNow. At a high level, their projects follow this process:Project requirements are gathe...
SPM Resource Assignments & Group Membership changes
How do you deal with group membership changes in relation to resource assignments?My org is leverages resource management heavily. We've got dozens of active demands & projects, hundreds of groups and dozens of resource plans. We're preparing to ad...
Resolved! how to add 'Manage' to cost plan under Demand record in Strategic Planning workspace
Hi, In the native UI, when I go to Demand Record (dmn_demand) , i have in the related list the 'Cost Plan'.Under this related list i have two options: 'Manage' and 'New'.but if i go to Strategic Planning workspace, i only have the 'New' option withou...
Resolved! Investment Planning – Required Licenses & Plugins
Hi everyone, What licenses and plugins are required to fully utilize Investment Planning in ServiceNow? Are there any dependencies on PPM/SPM or ITBM we should be aware of?
Resolved! Project Budget - Now Experiance
In the new project workspace, is there a way to set budget by cost type? (labor, hardware, software, etc.)The servicenow documentation still refers to the old project budget allocation instead of going into the project workspace-->Financials-->budget...
Sorting Related List Fields in Demand Record Not Working in SPM Module
Hi Team,I am facing an issue in the ServiceNow SPM module. After filling the Demand Intake form and navigating to the Demand record, the related list displays Demand Tasks. However, when I try to sort the order or other fields in that related list, t...
Resolved! I want to add field on Demand form
Hello,I want to add "Business Unit" field om the Popup form of Demand. As we navigateworkspace -> Strategic Planning Workspace -> Portfolio Planning -> Planning -> create new record or open existing one -> click on "New Demand" button -: new popup fo...
Strategic priority is not editable by others except owner
Hi Experts, User has reported issue that the strategic priority record is not editable by other users except owner. When we checked we dont see contributor field option which is available in Goal records to allow other users to edit the record. Pleas...
ServiceNow Integration with Google Chat
Hi Team, We have a requirement to Integrate ServiceNow with Google Chat. Kindly help us how to integrate ServiceNow with Google Chat. Thanks in Advance.
Resolved! Project Template not carrying over the planned duration
We are trying to build a project template where project tasks have defined dependencies and planned durations. The idea is that when a new project is created from this template, the task dates should automatically calculate based on the project’s pl...
Using Resource Management across both ITSM and ITBM with Agile
I am curious to understand how other customers successfully use Resource Management across ITSM and ITBM. We have a medium-sized IT shop that does a mix of Waterfall and Agile projects (but are moving to a place/culture where an iterative/incremental...
Resolved! Deactivate Product Theme in Agile 2.0
In '26, our team will start managing our work using Agile 2.0 with sprints. I'm trying to prepare by setting up our products, teams, sprints, releases, etc. We have a lot of Products and Themes that were used during our implementation last year. Som...
Anyone else studying spm?
Would love to connect with like minded people, I am an MBA-MarketingCurrently studying SPM, PMP Email me: itshadisheikh@hotmail.com
Resolved! Risk table and RIDAC
Hello, Our Project Manager's want to be able to see a full list of RIDAC in one click, not clicking through each tab on the Project. I know once you convert them, they will show under RIDAC entries, but this means you will never see Risks. I've tried...
