Issue: Recalled Timecards Reclassifying from OPEX to CAPEXWe are experiencing an issue where recalled timecards are being reclassified from OPEX to CAPEX, even though the original timecard and all associated cost plans are OPEX.What we’re seeing:Orig...
We are working with client to propose SPM PPM process. In that we are not able to give them understanding how exactly project and portfolio level budgeting happens.1) Project level budget allocation - Under project workspace , we have Financials. In ...
Hi All,We have a requirement to implement below. Metric_Definition:Calculate The total count of active, unresolved tickets that remain open at the end of the reporting period(ex:month), in count and percentage. Metrics Formula:Backlog = (Opening Bala...
Hi All,I would like to know where this row context menu configured for SPW workspace. The Add Target is visible only for Goal owners, I would like to check if this can be modified. Thanks!
I am facing an issue in ServiceNow where the character count in Work Notes does not reset after posting.Issue Details:When I enter text in Work Notes, the character counter increases as expected.After clicking Post, the Work Notes get saved correctly...
Under project workspace, we have new feature as Docs, but for not that is accessible as creation and update is only for project manager. How we can provide access to project user with it_project_user role. Created acl on sn_doc_page_template table fo...
How can I create Sprint burndown chart in ServiceNow ?
Hello,Cannot see Collaborative Work Management Option in Team agile tool field. Am i missing any config?
"Unable to export the Doc" error when attempting to export status report as PDF. See attached screenshotsCan someone help me on this how to resolve this
Hello @all I’m trying to update the following system properties:glide.ui.html.editor.v4.toolbar.line1glide.ui.html.editor.v4.toolbar.line2glide.ui.html.editor.v4.valid.buttonsHowever, after adding the values, I’m not seeing any changes reflected in...
How are story points calculated and aggregated in Strategic Planning Workspace (SPW) when multiple teams use different estimation scales (e.g., Fibonacci vs 1–5)?
What is the recommended approach to align EAP sprints and increments with business quarters in Strategic Portfolio Management?
Which portfolio‑level KPIs in SPM have proven most effective for executive governance reviews (beyond cost, schedule, and demand counts)?
In SPM, what is the best-practice way to maintain end‑to‑end traceability from Demand → Epic → Story without over-customization?
How do teams handle capacity planning in SPM when the same resources are shared across Agile (EAP) and Project (PPM) workstreams?
