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Forum Posts

Resource Capacity

Hi team,Can we change the resource capacity from FTE to hours at Portfolio Planning Workspace.Please see the screenshot below, in the image below, we can see it's displaying number of person(FTE), I want it in hours instead of FTE:-

kamleshdhak by Tera Contributor
  • 358 Views
  • 1 replies
  • 0 helpfuls

Resolved! Customize OOTB form at SPM or create a new form from scratch

Dear all, I have a dilemma. A client's business requires managing information and the lifecycle of some entity that resembles a project, but isn't exactly a project.What's better? To add 200 new custom fields with embedded workflow to an OOTB form or...

MatthildiP by Tera Contributor
  • 766 Views
  • 5 replies
  • 1 helpfuls

Resolved! Change Default View of Create status report button

My end goal assign a different view that I've created on the project_status table as the default when I click the Create status report button in Project Workspace. I've attached screenshots of where I've tried to look in UI Builder but it seems this ...

Closing a project reopens project tasks

Hello, I'm having an issue where all the project tasks in a project are closed and when I update the top-level project from WIP to closed complete, it will reopen some tasks to a pending state. When I attempt to close those project tasks closed compl...

Peter W1 by Tera Contributor
  • 404 Views
  • 1 replies
  • 0 helpfuls

Resolved! Servicenow Agile Metrics Reports creation

Hi All,As part of the Agile team, I'm working on creating an Agile Metrics Dashboard in ServiceNow to help track team progress, delivery, and overall sprint performance. I'm new to ServiceNow reporting and metrics, so I would appreciate your guidance...

udaykumarko by Tera Contributor
  • 818 Views
  • 2 replies
  • 1 helpfuls

Not show user name in resource

I selected the DBA role (or another role) in the Resource Capacity page. In the "Manage Resource Capacity" section, I want to see the names of the users who are assigned to that particular role. How can I display the list of users for the selected ro...

kamleshdhak by Tera Contributor
  • 350 Views
  • 2 replies
  • 0 helpfuls

Budget Allocation toggle not displaying in Strategic Planning Workspace

I can't seem to get the toggle to display for Budget Allocation and I'm hoping someone can help me figure out why.  We've been using PPM, I just recently installed Strategic Portfolio Management and Strategic Portfolio Workspace and configure it.  Ho...

gjz by Mega Sage
  • 950 Views
  • 1 replies
  • 0 helpfuls