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Is there a possibility to print Gantt Chart from the Project Workspace?

Hello Team, Below is the screenshot of the New Project Workspace, I don't find any option to export/Print the Gantt Chart.   Old Planning Console: In this we have an option to Print the Gantt Chart.   Do we have any other option to get an export/ p...

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MSM1 by Tera Contributor
  • 4022 Views
  • 11 replies
  • 9 helpfuls

WBS order, WBS and level on planned task table

We need detail description of how WBS order, WBS and level is calculated for Planned task table.Whenever we create new record for Product, Release, Enhancement, testing task, etc.(all planned task tables)the WBS order, WBS and level is updated OOB.We...

dhanu3 by Kilo Sage
  • 231 Views
  • 1 replies
  • 0 helpfuls

,,Password reset" widget layout is different on instances

Hi All I have an issue with widget related to Password Reset. When I open it in service portal it looks different on dev instance and different on test insatnce. I am trying to find some differences in CSS, HTML, theme and so on but still cannot find...

Kasia5 by Tera Contributor
  • 169 Views
  • 1 replies
  • 0 helpfuls

Timesshet Issue

Hi community, We are having an issue with certain resources regarding the submission of timesheets. The resources have this issue when the week starts on the 1st of the month. We had this problem in February and March. They get an error message sayin...

Annie D by Tera Contributor
  • 167 Views
  • 1 replies
  • 0 helpfuls

SPM project change request

Hi Team, Need to know ways to use of project change request which should be recommended to customer to use as per the servicenow best practice .In my case project change request like adding new tasks and new cost plan or editing dates of existing tas...

Resolved! Convert Idea to Task - add other task options

Hi, On the Idea Form there is the option to 'Create Task'  which gives the option to 'Convert an Idea to task'.  The options available are either Demand or Project. Is there a way to add other options to that drop-down - e.g. Incident/Service Enhance...

Dan Brown2 by Kilo Sage
  • 9121 Views
  • 17 replies
  • 34 helpfuls

How Project Task percent complete is calculated

Hi All,I would like to know how the project task and project percent complete fields are updated in ServiceNow. For Project tasks, I see the field is updated as 100 when task is closed complete. Is it not calculated based on start and end date, work ...