List of KPIDefinitionCalculation FormulaData Points / Fields in ServiceNowProject Demand Forecast AccuracyThe percentage of demand approved completed within the planned timeline(Number of Demands completed on time / Total Approved Demands) * 100- De...
Yokohama Patch 6Resource Management Workspace v5.2.0 After upgrading to Yokohama Patch 6 and updating the Resource Management Workspace plugin to v5.2.0, we noticed that Resource Status is sometimes showing in French instead of English. This seems to...
I have a field on case (sn_customerservice_case) now I want to give users ability to perform global search on that field , please provide me the steps how to do this.
Hi Community Members, Can you pls help with the subjected issue. I have a requirement where client want to showcase the project budget related link to it_project_manager. I made changes to UI action and add the role to condition. IT Managers are now ...
Hi Everyone,The item details tab is not visible in my client's instance project workspace, it is there on my PDI:What could be a possible cause for that?Thanks,Kartikey
Hi Everyone,while accessing the project task form on project workspace, i'm getting an error : i checked and found this :The message - 'This form has not been configured for Workspace. To edit the form, select a different type of record, or contact y...
Is there a way to pull Risks and Issues into the Program level status report? Is there a setting that needs to be activated?
Hi there! An specific client is requesting the incorporation of payback period in demands and projects. It involves building robust script and a lot of customizations so...I'm trying to find any simple solution. Do you know about ootb solutions or an...
Can members of same group have different hourly rate based on employee location and grade? @Luis Ataide @Namita Mishra
Hello,Is it possible to associate a defect to a specific test (or to a failed execution of a test) using Test Management 2.0 – Yokohama release?Is there a built-in field or relationship for this?Can we track defects raised from failed tests in a stru...
Hi community, we are still considering how to use RIDAC in ITBM because today we only use actions and project change requests. Can somebody give an example from practice how to use the ridac workflow as described in snow documentation? Thanks in adv...
What is the difference between role and skill in resource management? Looking at the demo data, they seem interchangeable.
NB This is updated with detialed description in the comments below with screenshots Hi,We are implementing Resource Management Workspace for a large client and have encountered a peculiar issue when creating operational resource assignments. When cre...
Hi,I need to list all scrum tasks of a project in the same type of view as we can have to list stories or epics.It appears there is no way by default.Is there a plugin, or a script to add somewhere to make this possible?My need is to be able to dupli...
How can set rates be assigned to contractors without considering their Group or Role? Each contractor has their own unique rate. I require a rate model that can accommodate role-based assignment for staff and individual rates for contractors. Our pro...
