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Do you use the "Reason" field on the sys_audit table?

Hi everyone, I was wondering if I could use the sys_audit.reason field to document why a field was updated for audit purposed.It is convenient to update via grRecord.update("The reason I am doing the update"); But after, I realize that this field doe...

CWM

In legacey servicenow there was a UI action called 'Create PO test' but this was custom. When we replatformed we decided to not re-create this customization and instead ask users to use the OotB approach which is create the story from the agile board...

NIK18 by Tera Contributor
  • 353 Views
  • 2 replies
  • 1 helpfuls

Question regarding Project Workspace Financials tab

 Within the Financials tab, there is a Time Scope section at the top. I have a few questions related to this area.Under what circumstances would the Time Scope not prefill based on existing records? One of our users encountered this issue, but we hav...

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Teo2kids by Tera Expert
  • 534 Views
  • 5 replies
  • 4 helpfuls

Converted Demands not appearing in Portfolio Plan

HiCurrently trying to work out why certain demand records are not appearing in a portfolio plan.  It appears any demand that has been linked to another item for example an Epic or Project (converted) does not appear in the portfolio plan, even if tha...

lisafin by Tera Contributor
  • 1201 Views
  • 4 replies
  • 2 helpfuls

Customizing Project status report

We are exploring options to customise the status report to add/remove fields to make it more relevant. Can someone share experience around the same and any challenges in customising the OOTB status report? Any pointers will be really helpful

Resolved! Recurring Field in Benefit plans

Hi,In SPM Benefit Plans, I observed that the Recurring checkbox does not function when both the Start Fiscal Period and End Fiscal Period are in the past. However, it works as expected when at least one of the fiscal periods is in the current or a fu...

maramnithin by Tera Contributor
  • 697 Views
  • 4 replies
  • 2 helpfuls

Program Status Report

how can we customize the program status report. I want add  a new widget in Program Status report

s01483417 by Tera Contributor
  • 230 Views
  • 2 replies
  • 0 helpfuls

Resolved! Change Powerpoint plugin url

Hi all. I installed the Powerpoint plugin in Powerpoint. How do I change the underlining URL (I need to point to different instances to define templates) Thanks Fabio

Fabio Cresta by ServiceNow Employee
  • 725 Views
  • 2 replies
  • 1 helpfuls

Reorder docs in Project Workspace

Is there a way to reorganize/reorder docs in the Docs section of of the Project Workspace or to change docs into subpages without having to copy content to a new page?

Rita Chang by Kilo Contributor
  • 379 Views
  • 1 replies
  • 0 helpfuls

Excluding some Product Ideas from SPW

In SPW, I want to only show Product Ideas that have not been linked to another planning item. What filters should I use to edit the Portfolio view appropriately in the Strategic Planning Workspace?

Sharna Duff by Tera Contributor
  • 315 Views
  • 1 replies
  • 0 helpfuls