Hi Community,We have a bidirectional integration in place between ServiceNow SPM and Jira.When a Jira Story is created in the Jira tool, it successfully creates a corresponding Story record in SPM as expected.However, I’m looking for clarification on...
Hi,I was trying to add one user in "dmn_stakeholder_register " table there's error populating Error Message - "The stakeholder already exists." I have checked in the table his entry was not there in that table.Can anyone help me on this. TIA
Dear ServiceNow Community! My question is about reporting on Cost Plans, I hope you are able to assist me. My client needs to create a cost plan report and needs to add some columns from the project form to the report. Unfortunately, I am unable to p...
Hi all, A couple of questions for Test Management:- Test types such as regression, performance, security, etc. are comprised in Test Management application?- Test Management is integrated somehow with other applications such as Project Management or ...
I have created report and added to the dashboard. when I share the report to the group/user but that particular user cannot view the report. the error is "report visible only to a specific user or group" and that user/group has not assign any roles. ...
Hi , when the phase of the project is moving from G0 ->G1 Phase once it is approved the state field is not changing.similarly for G1, G2 & G3 phases.It was always in pending state. Please refer the attached screenshot. Thanks,Sudheer
Hi, I have a write and edit-list ACL on the resource assignment table for the resource status field. There is a condition on it 'ready for review' is yes. When this is yes, the resource manager can edit the field and approve/reject etc. Works fine o...
This month our instance has been upgraded to San Diego, as such we have been able to take advantage of the New Project Workspace and our end users love it. We've been asked to default projects to use the new workspace instead of the Classic view, sav...
Hi Community,I have a requirement where, upon clicking a DemandPDF button (e.g., a UI Action or similar trigger), a PDF should be generated and automatically attached to the Demand Task associated with that Demand.Important details:Only one Demand T...
We currently use ITSM and are exploring the SPM module to manage our demands, resources, benefits etc. Our development team have offered to build a form in ITSM to capture the demand detail and populate the demand record in SPM. This would allow a s...
Hi,When the project gate changes from Pre-Go to Go, an approval request is correctly sent to the Budget Owner, and they approve it. However, the system is currently triggering email notifications to all stakeholders, which is not expected behavior.Id...
Hi, We are configuring one of the Teamspaces to manage our demands and projects and I noticed the following behaviour when Cost Plans got generated from Resource Assignments:- Unit Cost had a value (as per rate model)- Total Planned Cost = 0 which in...
Hi Team, Just want to ask for your knowledge and assistance regarding the issue of Resource Aggregate Weekly when the project field is populated on demand table.UI Action: Move Win to Delivery generates Project Record.Business Rule that runs after t...
Hi all, When I compare 2 financials baselines in the Project Workspace, I can only compare (see the attachment):- Forecast- Planned I read that I should be able to compare many other financials, e.g. budget.Maybe something has to be configured? Many...
Hi all, It is possible to create an improvement initiative from a project?If so, can you please provide a use-case? Many thanks