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Resolved! Managing SPM license allocation

We have recently deployed SPM in our environment and I am a new SysAdmin for SPM. I was wondering if there is a way to report on the last time someone 'logged into SPM'? We have reached our license limit, but we believe there are some people who have...

KhoendibG by Tera Expert
  • 1248 Views
  • 1 replies
  • 3 helpfuls

Resolved! SPM PowerPoint add-in

Hi all, I'm working on creating a custom PowerPoint template, and although I've followed the guides, I can't find the ServiceNow plugin in the available list when I try to install it. Any ideas? Could this be related to PowerPoint compatibility, or h...

zeglasp by Tera Expert
  • 688 Views
  • 1 replies
  • 2 helpfuls

Populate Secondary Project Manager on Status Report (SPM)

All, I have a field called "Secondary Project Manager" on the project form. On the status report, I want the "Secondary Project Manager" to be populated with the name inserted on the field. However, it does not seem to be working.Currently, the Secon...

Resolved! Client script not taking effect -Display date

Hi,i've created a client script to set date on one of the form field. When i tested in the new project workspace it is not taking any effect. Could someone provide step-by-step guide on how to achieve this.  function onLoad() {   //Type appropriate c...

client script.png form field.png

Can't create a project from a demand

Hello,We have a couple of project managers who are trying to create projects from demands. When they do so the following error pops-up.As far as I can tell there no duration in the demand table. Does anyone have any ideas?David

demand.png
davidsmith by Tera Expert
  • 902 Views
  • 5 replies
  • 2 helpfuls

Resolved! HELP - Add new custom fields in idea portal - Data Lost

Good afternoon community, I am having a problem when I want to map the data of the new fields.When the call is made to create or update the idea, it is not saving the new fields.Debugging, I found that the requestParms is sent complete with the data ...

Resolved! Expense Types

Hello,My Organization needs to add different cost plans based like. for e.g GIS Capex\GIS Opex\Facilities Opex\Facilities Capex etc and each one of these could have individual cost such as hardware, software etc.Should GIS Capex or GIS Capex be diffe...

vineethnair by Tera Contributor
  • 1906 Views
  • 3 replies
  • 0 helpfuls

Cost plan & Cost plan breakdown issue

Hello ,I have a cost plan titled "FY24: Quarter 3 Opex," but the start fiscal period & end fiscal period  is incorrectly updated to FY23 in the cost plan breakdown.How can I change it to FY24 since I am unable to update it, even with admin access? Is...

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Operational Resource Plans

Looking for advice on how you all setup your operational resource plans?  Do you do it by group or user?  Right now we use one group, but I was looking at moving to assignment groups and using those for resource groups as well.  However there's also ...

Linda_G by Kilo Sage
  • 441 Views
  • 1 replies
  • 0 helpfuls

Clarification on Role Assignment in ServiceNow: ITSM vs. SPM

Hi All, I’m seeking clarification regarding role assignments within ServiceNow, We have shared some roles that related to Agile roles, but we are unsure whether these roles will be consumed from ITSM (IT Service Management) or SPM (Strategic Portfoli...

Portfolio Planning - Capacity Planning

Hi, wondering if anyone can help.  We have just migrated to Resource Assignments and have everything set up and ready to use the Capacity Planning in Portfolio Planning view.   I am wondering if there are any articles anyone knows of that goes throug...

KathleenC by Tera Contributor
  • 484 Views
  • 1 replies
  • 0 helpfuls