Granular Delegation - can we add sysapproval_approver to the delegation rules tables?

[Glenn H]

We are looking to implement the granular delegation module.  During our review, we noticed that there is a very selective list of available tables.  I'd like to add sysapproval_approver to the list but I have been unable to find it or where I can do this, if at all.

Scenario that we are trying to solve for:

Managers receive approvals for many tickets (request item, knowledge and change amongst others).  They would like to delegate specific modules to specific individuals.

[Willem]

Hi Glenn,

The docs state that you can set up delegation rules for any table:

Granular delegation provides the ability to delegate specific records by table and condition. It also allows admins to delegate approvals and/or task assignments for task tables they administer.

Reference: Granular Delegation

But be aware "Access Control Rules (ACLs) determine if a delegate can access the records that match the delegation rules assigned to them."

Reference: Create delegation rules

Hope this helps! 🙂

[Glenn H]

Unfortunately, the table doesn't even appear under the list of tables for Delegation Rules Tables.  I've been hunting for a system property or a script to add the table to the list but I've not found anything.

[Willem]

Hi Glenn,

A workaround to do this, not sure if this works, but at least I am able to add the table this way.

Go to Granular Delegation -> Delegation Rules Table.

By default you are able to add the Group approval table:

To add the sysapproval_approver table here, you can do the following, either use SN Utils and add the value, then Save the record:

Or insert any Table and then update it from the list as follows:

Can you test if this workaround works for you?

[Glenn H]

Thanks that helped.  I'm missing something in the setup as I'm not getting the approvals so I'll need to look into this further.