Groups and Department relationship

SNowUser11
Kilo Guru

Hi,

Do we have Department and Group relationship. The one which I see from the Department record belongs to cmdb_ci_group . but that is not the group for user .

We are trying to put BU->Department->groups in OOB table business_unit 

Thanks

1 REPLY 1

Muralidharan BS
Mega Sage
Mega Sage

Hi,

There is no dept and group relationship in OOB, there is only parent group relationship available. But there is something called Service Groups, where in you can link a service group to user groups. The relationship will gets stored in cmdb_rel_group.

https://docs.servicenow.com/bundle/geneva-it-operations-management/page/product/service_mapping/task...

Thanks