Hide Record Producers from search in Employee Center

[Vaishnavi35]

Hi,

I have an Order Guide with 2 Record producers. I want to hide those record producers from the search in Employee center. Only the Order Guide should be visible.

I have tried "Hide on Service Portal" , but this is making the Record producer to hide from the Order Guide selection as well.

Thanks,

Vaishnavi

[Ahmmed Ali]

Hello @Vaishnavi35 

Try removing category from the record producer. If category is empty, it should not be visible un search result in portal.

Thank you,

Ali

[Vaishnavi35]

Hi,

The category field is empty. It is still showing search of employee center.

Thanks,

Vaishnavi

[Vaishnavi35 · Accepted solution]

https://www.servicenow.com/community/itsm-forum/how-to-hide-a-catalog-item-but-still-available-in-or... - This helped.