Items disappearing from the backlog

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‎05-06-2024 10:24 AM
We use Request Items for intake of enhancements. I setup a triage board to be able to pull this in as part of the backlog. Management wants us to close the requests once they are put connected to a story. The problem is once your close the Request Item the story disappears from the backlog even though the story is still active. Is there a way to get around this?
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‎05-08-2024 12:29 PM
Did you read the link I shared above? You can find where the hidden code is.

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‎05-08-2024 02:42 PM
Using this I found a UI Macro for the backlog board which lead me to the AgileBoardMetaDataCommonUtil. I was able to comment out line 25 which made the backlog board (tab) show when the original task is not active. However when you go to the sprint planning tab the back log that displays there is missing the stories where the original task is not active.