Manage Stakeholders List

[SK51]

How does everyone manage the stakeholder register list? 

We maintain a list of stakeholder based on portfolio. 
however when demand manager/ project manager add a new stakeholder to their demand/ project, the new stakeholder is rolled up and saved at portfolio stakeholder register..

1) How can we avoid the addition of new stakeholder from demand/ project roll up to portfolio level? 

2) What is your practice of maintaining the stakeholder register at portfolio level?

thanks. 

[Jon Miller1]

Following as this is something I've struggled with also. I've seen reference to being able to manage a "team" on a project which maybe closer to what we're looking for. But I haven't researched that further yet. At the moment, we still maintain the stakeholder registry offline (Excel).

I don't know if you saw the new capability to integrate ServiceNow PPM with MS Teams (or if you even use Teams). It adds a Related Link to allow a Teams Channel to be created automatically from the ServiceNow Project. I'm thinking we don't even attempt to maintain the stakeholders/team in ServiceNow as we're already on a path to focus all "collaboration" into Teams instead of ServiceNow. The integration would appear to give the best of both worlds as, for example, task assignment in ServiceNow can result in a chat message to the assignee in Teams.

[Mamta9 · Accepted solution]

Hi SK,

There is a way to prohibit rolling up of stakeholders on Portfolio level?

There is a business rule written on dmn_demand table which does the entry into stakeholder register.

You can disable this business rule-

Its upto every organisation how do they want to maintain the list. Our org does a half yearly review of the register and removes not needed stakeholders.  Addition is a continuous activity.

Regards,

Mamta 

[Vaishnavi35]

Hi Mamta,

If you can help me here please?

https://www.servicenow.com/community/spm-forum/stakeholders-selection-in-the-related-list-under-dema...

Thanks & Regards,

Vaishnavi

[Devanshu Singh]

Hi @Mamta9 , 

  I have disabled the mentioned business rule. But I can still find it getting rolled up to the portfolio level.

Do you have any other solution ?