Project Actual in Resource Aggregate Daily/ Resource Aggregate Monthly table

[SK51]

Hi All, 

Realised that there are tables known as Resource Aggregate Daily and Resource Aggregate Monthly in PPM. 

There are multiple categories there - Availability, Capacity, Non-Project Time, Project Actual, Project Allocated, Project Confirmed. 

Would like to know how are the number of hours/ number of FTE get generated for 

1. Availability
2. Capacity
3. Non-Project Time
4. Project Actual - for this, I have tried clocking in timesheet against the project, however it is not shown. 
5. Project Allocated
6. Project Confirmed

Thanks. 

[Rae Ann Prasnic]

Did you see this article - Resource Aggregates - All that you need to know?

Please let me know if this is helpful and/or answers your question. Rae Ann

[SK51]

Hi Rae Ann, 

Good article. Thanks for sharing. 

I have question specific to Project Actuals - it is generated when time card task is a project, project task, story or project type demand. 

However - I have tried clocking time card on project and submitted. Yet I do not see project actuals in resource aggregate monthly/ daily table. 

Is there anything else needs to be done? Any background scheduled script? 

[Rae Ann Prasnic · Accepted solution]

Let's break this down to see where things aren't working as you expect. Are you doing the following?

1. Create a project
2. Add a resource plan to the project and allocate
3. Create a time card for the user on the resource plan, submit and approve
4. The time card should appear in the related list of the project as processed and an expense line should be generated
5. Navigate to the resource plan and you should see actuals

Also verify the time sheet policy Update actual hours and cost in resource plan/reports is enabled. 

Please let me know if this is helpful and/or answers your question. Rae Ann

[SK51]

Hi Rae Ann, 

Tried checking the "Update actual hours and cost in resource plan/ reports". 

We are finally seeing project actuals being generated in resource aggregate table. 

https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/task-table/task/create-time-sheet-policy.html

Not sure why the option is not selected by default. 

Thanks a lot. 

Still have a lot more to learn in ITBM ServiceNow. 

Cheers.