Set up a triage board in SAFe

[Lisa Conn]

Product documentation to 'Set up a triage board in SAFe' step 3 'select Triage board', there is no Triage board option. I have scrum_product_owner role, what am I missing?

[Alicia R_]

Hi Lisa,

  Do you have the plugin " Agile — Scaled Agile Framework — Unified Backlog plugin (com.snc.sdlc.safe.multi_task) " active?

Regards

[Sai Shekhar · Accepted solution]

Hi Lisa,
Triage board will be available at the team level,

In the dropdown at the top-left, you have selected the context as Portfolio, Please set the context as Team.

Cheers.

[Namita Mishra]

Hi @Lisa Conn ,

Agree with @Sai Shekhar .

You need to select team from the drop down in order to use the 'Triage Board' option.

Please note that documentation mentions that triage board is for team.

Set up your own triage board by defining filter criteria, and view records that are important to your team, such as problems, incident tasks, defects, or change requests. For example, you can create one triage board for defects and another for incidents.

However, I feel that it need to be mentioned clearly in the procedure as well. I will bring this point to the attention of our documentation team. They will take the necessary action to make it easy for the end users.

Thanks,

Namita Mishra

[Lisa Conn]

thanks all for you help!