Strategic and Portfolio Planning Tokyo Install Issue - sn_breakdown_grid

[Tiffany Toper]

Hi! I am trying to install Portfolio Planning and Strategic Planning, but I get the error that I am missing the sn_breakdown_grid. When I click the link to take me to the Store, it is not found in the store. 

We are dead in the water until I can resolve this. 

[Balaji M]

Can you please try installing the plugin : strategic planning directly from store?

[yogesh41]

HI Tiffany,

I consulted internal team, it could be issues with instance entitlements. Please log case, someone will definitely help on this. 

Yogesh

[yogesh41]

Hi Tiffany,

We are working on resolving this issue. As quick workaround, select 'sn_datagrid_grid' application to open the application specific dialog and select "Get" to opt-in to the application.  This is once lifetime activity. 

Yogesh

[Aaron Loughran · Accepted solution]

Hi @Tiffany Toper this link might help you, as I ran into the same issue:  ServiceNow Store which is the needed application.