Agile Development - How to add Sprint Tracking board labels as a column in the Sprint Planning view?

[Dom Wolfenden]

Hi All,

How can you add the agile board labels as a column in the Sprint Planning view? It seems that there is a relationship between tags and labels as you can not have a label with the exact same name as a tag (even though they seem to be on different tables).

We are looking to be able to set a label against a Story on the Sprint Tracking board and then be able to have visibility of labels as a column on the Sprint Planning view so that we can stop using tags and not have the need to duplicate effort. Ergo - set a tag on a story with a similar but not exactly the same name as a label on the Sprint Planning view and then add the label on the Sprint Tracking board.

I've search for an answer via google and within the docs site but this doesn't seem to be covered as a topic anywhere. If the answer is that this is not possible would you be able to point me to the ServiceNow documentation that states that?

Thanks in advance for the help (first post in the community).

[Ravi Chandra_K]

Hello @Dom Wolfenden 

Greetings!

The thing with Agile Development set up is it has less documentation comparatively. It also doesn't provide much feasibility for OOB configurations. coming to the question you have asked, there is no OOB mapping between tag and label. The columns on Sprint planning can be chabged from rm_story list layout, where as for sprint tracking, it is a ui page configuration set up. It provides drag and drop VTB user interface.

That being said, I wouldn't say it's not entirely possible, but it's very complex if at all can be done.

(I'm pasting similar thread. here the user asked about VTB label).

https://www.servicenow.com/community/spm-forum/adding-visual-task-board-labels-to-form/m-p/973578

https://www.servicenow.com/community/developer-forum/on-the-visual-task-board-when-you-set-a-label-l...

Help others to find a correct solution by marking the appropriate response as correct answer and helpful!!

Kind Regards, 

Ravi Chandra

[Dom Wolfenden]

Thanks for the response Ravi, I think the 2 linked community posts do not directly relate to the issue raised but thank you for sharing. 

Hopefully someone else has something a little more concrete to go on.

[Dom Wolfenden]

In relation to the label being a tag I'm pretty sure that's accurate. If you go to the "tables" table (sys_db_object.list) and search for "VTB Board Label" then select it you can see that the "label" field in the table (affectively the name field for the label) is a reference field to the "tag" table (label.list).